Having worked in the Private sector of Residential Rehab for many years now, we understand the urgency that often accompanies some clients looking to come in, versus others who may have the luxury of time to take before arriving at the right conclusion that Rehab is the right thing for them to do to progress towards achievement happiness and recovery.
However quickly you’re looking to be admitted, and even if you don’t know if you need it or not and just have some questions, please don’t hesitate to get in contact with us. We’re happy to help and we appreciate that not everyone will genuinely need the lasting recovery that we have to offer here. If we are able to signpost you to an alternative service that serves you better, then we’re grateful to have been a small part of your journey.
We believe that by being of maximum service to our customers and people enquiring, that our positive reputation will continue to spread. We understand that if you’ve had a good experience with us that you’ll return to us should you know someone else looking for help, or inform your friends about our services. Our best source of future referral is by keeping the current clients happy today.
We want to make the admissions process as simple and as smooth as possible. We will need some background information from you, particularly as it relates to the addiction. This can be done over the phone and we can generally give you a clear answer of acceptance (or not) during the phone call.
Of course, you’re under no obligation to check in with us simply because you’ve made an enquiry. At the same time our Admissions team cannot hold a space for you unless you make a reservation and pay a deposit.